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With today’s technological and digitized globe, many trade and industry make sure they have a good online presence since people in the society now rely on the internet and the web for almost everything. For this reason, governments in nations across the globe, such as Nepal, also make use of the internet and the web to their advantage.
The Center for Digital Government named the winners of Digital Cities Survey of 2019, and yearly survey that recognizes and awards cities utilizing technology as a driver for governments to be better, smarter, as well as more responsive. Included in the recognition are the following:
- San Diego, California
- Miami, Florida
- Norfolk, Virginia
- Lynchburg, Virginia
- Weston, Florida
Based on what the winners have to offer as well as other websites of government agencies that are ranked highly, the following websites features are given emphasis:
- Mobile Friendliness
Increasingly more people make use of their smartphones and other mobile and portable devices to visit a website; hence states and nation websites must have the capacity to accommodate them. In doing so, many make use of a responsive web design wherein it scales as well as reformats the contents of the website automatically to fit screen sizes that are smaller. They also launch app stores on their website itself to provide their audience/citizens a one-stop shop for all apps developed by various government agencies.
- Live Help
As different states and the nation work to attract more of their citizens to receive services online from them, more site users will be requiring help since online services may need more complex tasks for them to be completed. Live help and chat support is then incorporated for users to obtain help real-time assistance from a representative.